This point can't be overemphasized. People who are installing smart lighting in their homes are probably not idiots who are incapable of reading or understanding a simple compatibility warning. They are not going to blame Dell or Microsoft or Comcast or whoever Grandma calls when something doesn't work. They are well-off technically literate early adopters -- literally the last people in the world that Philips can afford to alienate if they want to be in this business.

Every single comment that conflates Philips Hue users with the average barely-literate technophobe who blames random companies for everything that goes wrong with their computer is completely wrong.