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And yet, they are still struggling to fix their reputation and get customers back in the door.

http://www.forbes.com/forbes/welcome/?toURL=http://www.forbe...



I recently went to Chipotle for I think the first time since the changes[1], and while I'm sure the food is safer, having the chicken cooked offsite ruins the texture. I'm not sure I'll go back any time soon.

[1] I didn't stop going because of the incident, I stopped going because I stopped doing what I was typically following with lunch at Chipotle.




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