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Yeah, I second this. Handling people's email is not fun at all, and 90% is way too low IMO. 90% would mean that 1 in 10 of someone's emails wouldn't make it to where it was supposed to.

Users start to get annoyed if you do any worse than 99.9%, and they don't like receiving any spam at all, and to make matters worse, "the other end" can be anything from a creaky old sendmail server to an Exchange monstrosity, either of which can communicate in odd ways or drop a message altogether.

I keep expecting to see email go the way of Usenet, but it keeps refusing to die.



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