Do you sell to local government or defense contractors? How has your experience been with them?
Also, if your customer is smart and still outsource to incompetent folks, they aren't too smart - are they? Either that or they are too smart to deal with you, and have handed over the relationship with similarly capable folks.
Also, if your customer is smart and still outsource to incompetent folks, they aren't too smart - are they? Either that or they are too smart to deal with you, and have handed over the relationship with similarly capable folks.