Those "operations" engineers can be moved to making sure Ops are running well at home (you apparently have an API) or into Technical Sales if they'd rather stay in the field. Informing the customer of all the configuration that is available to them, for example. Just because there's a nice graphical configuration tool, doesn't mean any clients are actually going to look at it when they have an issue. They'd much rather call you up and bitch about it. Operations guy's job is safe, but he might be able to address more customers than he could before.
Operations is a pure cost center. Cost centers only exist for the express purpose of being compressed twice as much this month as they were last month, so that you can make them half as expensive.
Developers are valuable. They create value.
When all the good Operations staff has left because they're tired of being treated like mushrooms, all the Operations stuff gets thrown over the wall and then the Developers get told that they are now DevOps.
That’s a really good point as it relates to costs between security and ops. My hunch would be downtime is your own business, but data and financial loss is everyone’s (either through liability, legislation, or insurance costs).
