Following up on this is how heavy these things are marketed. We’ve spent around $1MM in the last two years on Automation Anywhere and around $2MM hiring consultants to implement it.
Part of it is because our IT department is underfund and dysfunctional and RPA is the only “controllable” way to improve processes (in execution it’s not) and part of it is because our management have drank the cool aide that automation anywhere puts out about the impending singularity.
I’m all for automation, more for process improvement; but at 2.5MM for a bunch of brittle macros running critical functions; it’s way oversold and too immature
Part of it is because our IT department is underfund and dysfunctional and RPA is the only “controllable” way to improve processes (in execution it’s not) and part of it is because our management have drank the cool aide that automation anywhere puts out about the impending singularity.
I’m all for automation, more for process improvement; but at 2.5MM for a bunch of brittle macros running critical functions; it’s way oversold and too immature