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I like this article, and if I may I'd like to add a more meta comment.

In my experience, the biggest issue is getting people to use documentation systems in the first place. For example I have absolutely grown to hate confluence. Without plugins, and even with, it's a mess that becomes a barrier instead of a conductor.

Therefor, for technical people, I think the best documentation tends to be easily accessible raw text. I personally use a combination of emacs org mode and asciidoc/asciidoctor. If I'm already always in emacs, why not use something already right there, and is quick and easy?

The structure is important, but people just need to actually write the documentation in the first place. So, just write, and you will build the skills to differentiate types as the article refers to.



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