Maybe she shouldn’t have bought it? When two parties consent to a transaction, the responsibility for that transaction occurring rests equally on both parties, as either one could have vetoed it.
Should Amazon have an intern filtering through every listing to decide what makes it essential or not, then block non-essential?
A comment above made it clear, they went by category, which is a very reasonable approach. It treats pet supplies as important (which makes sense, my dog's food comes from Amazon for example).
It’s not unreasonable that people also show some discretion when Amazon has made it very public that they’re dealing with an unprecedented situation.
I needed a new phone case and a few random odds and ends recently but hit save for later because I’m not going to die if I wait a few weeks to order these things.
Unless it’s on the website in the cart, I don’t expect Joe Random consumer to be paying attention to the likely impact on Amazon distribution from the pandemic. If they want to curtail it, put it on the site in the checkout flow. Anything less, and my take is they’d rather take the order.
That they’re offering $3 for “no rush” now and just pushing sone items out to a promise date 30 days away tells me they want the order if you want to give it to them.
The original comment was someone saying they don’t get why a cat toy gets 2 day shipping.
The point is Amazon is making it abundantly clear they’re struggling with demand and at some point you should also take a second and ask if you need that cat toy by Tuesday.
They did the reasonable thing and prioritized internally AND they’re literally paying you to wait longer for things, what more are they supposed to do?
Honestly this kind of logic is what the hoarders have been using...
“There was no sign that said don’t buy the 10 cases of toilet paper and the register asked me for payment after I scanned it all, so they wanted to me to order it!”
... well now there’s a sign. It won’t be surprising if eventually Amazon has to do the same, they’ve already stopped accepting new Pantry orders
I’m on Amazon’s side here. I think they’re doing what’s best for Amazon in the long-run. Maybe we’re violently agreeing that increasing the bounty on no-rush delivery is helping customers make a decision that causes delays to flow to the customers most willing to take them and priority delivery to those most desirous of it.