|What the boss really didn’t understand was the software you needed to buy to make the computer useful.
I would almost change it to say "what the boss didn't really understand was how to use the computers to make my employees more productive". I think the specifics in how you automate is incredibly important, and there are many cases of how it can fail. 737 Max MCAS system is a prime example of how ramming automation through without consideration of "human factors" leads to massive failure.
I would almost change it to say "what the boss didn't really understand was how to use the computers to make my employees more productive". I think the specifics in how you automate is incredibly important, and there are many cases of how it can fail. 737 Max MCAS system is a prime example of how ramming automation through without consideration of "human factors" leads to massive failure.