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As a counterpoint: I’ve found the GCP paid support to be excellent, but that’s when spending thousands to millions of dollars a month.

(Although the $150/month option was also very good when I used it.)



Indeed, I've found GCP support to be excellent. And honestly, even Google One support over the phone has been pretty decent quality.


I have a G Suite account and GCP account that I barely spend, and I've always had an excellent experience with their support as long as they could solve the problem. The only time I grew frustrated had to do with Google Music and their support didn't have any answers or solutions at that time.




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