My main annoyances with the Atlassian suite are mostly the bugs: for example, they have 3 different parsers for their wiki markup which aren’t fully compatible, and none of them are as good as Markdown. They’ve had years to do QA but…
The only thing I see in Jira as an actual gap is the inexplicable lack of a standard view for showing all of the tickets in a particular sprint. You can make custom queries, of course, but it’s such a common need which everyone else on the market solved in 1.0.
The only thing I see in Jira as an actual gap is the inexplicable lack of a standard view for showing all of the tickets in a particular sprint. You can make custom queries, of course, but it’s such a common need which everyone else on the market solved in 1.0.