It‘s also generational. My 18yo sister in law is now applying for colleges and the word “application” immediately made her look for an app. That the whole process happened on a (not mobile friendly) website was rather surprising to her.
I am 51. The amount of Ludditism on HN shouldn’t come as a surprise to me. But it does. Most older 70+ year old people I know don’t own a computer at all and would never use one. But they do know how to get to things they need on their phones.
(English is her 3rd language)