Social engineering attacks can be thwarted by technical measures.
For example, try to social engineer a sim swap attack or number port attack with sim lock and port lock turned on. Won’t work. These attacks were super common just 5 years ago, now they’re effectively dead in the US.
You have to technically make sure the customer service people can’t break security. If you give them the keys, you’re cooked. So put the keys in a vault and then cover the vault in spikes and a 5 day timer.
For example, try to social engineer a sim swap attack or number port attack with sim lock and port lock turned on. Won’t work. These attacks were super common just 5 years ago, now they’re effectively dead in the US.
You have to technically make sure the customer service people can’t break security. If you give them the keys, you’re cooked. So put the keys in a vault and then cover the vault in spikes and a 5 day timer.