It's very easy to judge in the context of how all other service providers are performing on average.
It's very easy to hold any service provider responsible for their own words and deeds that no one else demanded nor commanded (selling themselves to MS, moving onto Azure, copilot stuffed into everything, the architectural garbage that is gh actions). It's very easy to judge when most of their difficulties are self-inflicted.
You excuse and understand the exception, not the norm.
It's very easy to hold any service provider responsible for their own words and deeds that no one else demanded nor commanded (selling themselves to MS, moving onto Azure, copilot stuffed into everything, the architectural garbage that is gh actions). It's very easy to judge when most of their difficulties are self-inflicted.
You excuse and understand the exception, not the norm.