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I just used Stripe for one of my major annual events. I used PayPal the first two years, and all I can say is Stripe is far superior to PayPal. I do wish the dashboard was a little more configurable, but that's minor. Everything else is so much better.

Pros: + auto deposit into the back account without having to make requests

+ easy refund process

+ easy charge identification process

Cons:

- a few customers like using PayPal, so there's that. We dropped PayPal entirely from the online sign up and payment so for the users who wanted PayPal we had to send them our PayPal address. Not entirely smooth or professional, but that's not Stripe's fault, it's the reality of having an entrenched payment processor.

- the dashboard displays total volume, and that's it. Would like this to be configurable. Showing total volume since day 1 is pretty useless, especially since it does not appear to remove refunds.



Which parts of the dashboard in particular? Would love to hear your feedback at amber@stripe.com!


I don't have much to complain about, but I will gather my thoughts and shoot them over. Really a huge fan of the product, though.


It's a paid add on but maybe look at DigMyData too.




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